- Small (S) size is compatible with harness sizes XS and S.
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Large (L) size is compatible with harness sizes M, L, and XL
Enhance your pet's safety and style with The Pet Owner's Personalized Harness Velcro Patches
Each set includes two durable Velcro patches that can be customized with options like Pet Name, Pet Name + Phone, SERVICE DOG, EMOTIONAL SUPPORT, DO NOT PET, and more, based on your personalization preferences. The non-fading marker guarantees long-lasting customization, ensuring both practicality and visual appeal for your furry friend.
At The Pet Owner, we specialize in offering customizable items tailored to your needs, exclusively within the United States.
Order Processing:
All orders are processed promptly within 3-5 business days upon receipt. Once your order is processed and customization is complete, you will receive a USPS/UPS tracking number to monitor the status of your shipment.
Shipping Coverage:
We ship nationwide across the United States, including military bases and PO boxes, ensuring that every customer can enjoy our products.
Shipping Timeframe:
The shipping timeframe typically ranges from 3 to 10 business days, varying based on the delivery address and other logistical factors.
Handling USPS Delays:
In the rare event that your package is held by your local USPS center, we advise customers to retain the provided tracking number and promptly contact USPS customer support for assistance:
- USPS Self-service options: Available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777).
- Customer Service representatives: Available Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET).
Our commitment is to provide a seamless and reliable delivery experience for our valued customers. Should you have any further inquiries or need assistance, please feel free to reach out to our customer support team.
Thank you for choosing The Pet Owner for your personalized pet needs.
At The Pet Owner, we prioritize customer satisfaction and strive to provide high-quality personalized products tailored to your needs. Please review our returns policy below for clarity on how we handle returns and exchanges.
Non-Damaged Items:
Due to the personalized nature of our products, we do not accept returns or exchanges for non-damaged items. Each item is customized with care to meet your specifications, and we aim to deliver the highest level of satisfaction with every order.
Damaged Goods:
In the rare event that you receive a damaged item, we apologize for any inconvenience caused. Our products undergo rigorous quality assurance checks to ensure they meet our standards. If you believe your item is damaged, please follow these steps:
- Document the Damage:
Take clear photos or a video showcasing the damage to the item. This will assist us in understanding the issue and resolving it promptly. - Contact Us:
Send the photos or video of the damaged item to contactus@thepetowner.com along with your order number and a brief description of the damage. Our customer support team will review your case and respond promptly. - Replacement Process:
Upon review and confirmation of the damage, we will be glad to provide a replacement item at no additional cost to you. We are committed to ensuring you receive a flawless product that meets your expectations.
Please note that damaged items must be reported within [3 days] of receiving your order to be eligible for a replacement. We appreciate your cooperation and understanding in adhering to our returns policy.
Thank you for choosing The Pet Owner for your personalized pet products. Should you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
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HOW DO I CONTACT THE PET OWNER?
For any inquiries, assistance, or feedback, you can reach us via email at contactus@thepetowner.com. Our dedicated customer support team is ready to assist you with any questions or concerns you may have regarding our products, orders, or services.
We strive to provide prompt and efficient responses to all customer inquiries, ensuring a seamless and satisfactory experience for every pet owner. Feel free to reach out to us anytime, and we'll be happy to assist you.
Thank you for choosing The Pet Owner for your personalized pet products. We look forward to hearing from you!
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WHAT IS THE SHIPPING COST?
We're excited to share that all our products at The Pet Owner come with free shipping, and there's no minimum order required. Enjoy the convenience of having your items delivered to your doorstep without any shipping costs. Thank you for choosing us for your pet's needs!
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HOW DO I PERSONALIZE MY ITEM?
To personalize your item at The Pet Owner, simply visit the product page of our personalized dog harness or personalized dog collar. There, you'll find options to customize your item by adding your dog's name, contact information, or any other text you prefer. Select your desired customization, complete your purchase, and we'll take care of the rest to ensure your pet's gear is uniquely tailored just for them.
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WHERE ARE YOU SHIPPING FROM?
We are pleased to inform you that we ship all our products from our proudly US-based warehouse. Since we have high demand and offer personalization on some of our products, please allow us 3-5 days to process your order. Rest assured, we prioritize efficient shipping and aim to deliver your order to your home across the US within up to 10 business days. Thank you for choosing The Pet Owner!
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HOW MANY PATCHES WILL I RECEIVE?
With each harness, you will receive two identical personalized Velcro patches. These patches can be affixed to the dog harness you received, matching the color of the harness you selected.
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WHAT IS YOUR RETURN POLICY?
Non-Damaged Items:
Due to the personalized nature of our products, we do not accept returns or exchanges for non-damaged items. Each item is customized with care to meet your specifications, and we aim to deliver the highest level of satisfaction with every order.Damaged Goods:
In the rare event that you receive a damaged item, we apologize for any inconvenience caused. Our products undergo rigorous quality assurance checks to ensure they meet our standards. If you believe your item is damaged, please follow these steps:- Document the Damage:
Take clear photos or a video showcasing the damage to the item. This will assist us in understanding the issue and resolving it promptly. - Contact Us:
Send the photos or video of the damaged item to contactus@thepetowner.com along with your order number and a brief description of the damage. Our customer support team will review your case and respond promptly. - Replacement Process:
Upon review and confirmation of the damage, we will be glad to provide a replacement item at no additional cost to you. We are committed to ensuring you receive a flawless product that meets your expectations.
Please note that damaged items must be reported within [3 days] of receiving your order to be eligible for a replacement. We appreciate your cooperation and understanding in adhering to our returns policy.
Thank you for choosing The Pet Owner for your personalized pet products. Should you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
- Document the Damage:
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